An unexpected change
A young adult manages public transport until a bus is cancelled, then waits for a parent to solve it.
Navigate: options, asking for help and a personalised Plan B.For support coordinators & clinicians
Making Capacity Building Meaningful
Gold Coast Social Works provides individualised, goal-focused social work for adolescents aged 13 and over and adults seeking to strengthen their functional capacity.
Referral fit
Targeted intervention for real-world functioning
Our approach focuses on practical skills that participants can apply beyond individual sessions - in their homes, relationships and communities.
- Individual strengths, functional needs and meaningful goals are identified.
- Strategies are practical, evidence-informed and linked to everyday situations.
- Families, support workers and allied health professionals are involved with consent where appropriate.
- Progress is monitored through agreed functional outcomes.
- The service complements existing supports and avoids duplicate intervention.
Illustrative referrals
Examples of where the service may fit
These examples are fictional. Actual scope, safety, overlap and funding pathways are considered individually.
Friendships and boundaries
A participant wants friendships but struggles with disagreement and safer online boundaries.
Connect: relationship skills, communication and consent.Speaking up
A young person entering further study relies on a parent to handle emails and appointments.
Grow: self-advocacy, questions and supported decision-making.Participant journey
A consent-first pathway
The full intake follows only after preliminary fit.
- 1
Brief referral
Provide minimum contact, goal and fit information through the website.
- 2
Suitability conversation
Clarify participant wishes, presenting concern, scope, safety and broad funding pathway.
- 3
Consent and assessment
Complete intake, identify strengths and functional needs, and check overlap with current services.
- 4
Collaborative plan
Agree priorities, intervention, outcome indicators, review date and fees.
- 5
Intervention and review
Practise in relevant settings, measure progress and continue, adapt, collaborate or step down.
NDIS and scope checks
Funding is considered case by case
Self-managed and plan-managed NDIS participants are welcome at launch. NDIA-managed funding cannot be accepted unless the practice obtains the necessary provider registration.
A professional title or available budget does not, by itself, make an intervention fundable. The proposed service must be disability-related, linked to participant goals, within social-work scope, effective and beneficial, value for money and consistent with the participant's plan and current NDIS rules.
Read the funding and fee informationWhat to include initially
- Consent to refer and preferred communication method.
- What the participant wants to change.
- One or two brief real-life examples of the functional barrier.
- Broad funding pathway and relevant current supports.
Do not send full plans, diagnoses, detailed incident histories or clinical records through the public form.
Professional referral
Begin with the minimum information needed to assess fit
The referral form is currently a non-submitting preview while secure handling is established.